Privacy Policy
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Privacy Policy
Last Updated: 22-02-2026
TRIVOXA GLOBAL PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, register, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment Information (processed securely via third-party payment gateways)
Order Details
B. Non-Personal Information
IP address
Browser type
Device information
Pages visited
Time spent on website
Cookies and usage data
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Send promotional emails (only if you opt-in)
- Prevent fraud and enhance security
- Comply with legal obligations
3. Payment Information
We do not store your debit/credit card details. All payments are processed securely through trusted third-party payment gateways compliant with applicable security standards.
4. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Provide a personalized experience
You may disable cookies through your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share information with:
Delivery partners (for order fulfillment)
Payment gateway providers
IT service providers
Legal authorities if required by law
All third parties are required to maintain confidentiality and security of your information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a user, you have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
To exercise your rights, please contact us at the email below.
8. Data Retention
We retain your information only as long as necessary for order fulfillment, legal compliance, dispute resolution, and business purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
TRIVOXA GLOBAL PRIVATE LIMITED
- Address: Unit No. 515 Plot No. 2, 5th Floor, Amba Tower, Community Centre Sector-9, Rohini D C Chowk, North West Delhi-110085
- Email: info@trivoxaflowers.com
- Phone: +91 8427872014